Shipping & Refund Policy

Orders placed after 4pm(EST) during a weekday will be processed on the following weekday.

Orders placed on Friday after 1pm(EST) will be processed on the following Monday.

COVID-19 Updates
Your parcels are in safe hands through our shipping partner UPS, but please note that delivery times may fall outside of the normal standard. For more information please see the UPS website. Due to COVID-19 precautionary measures, there may some delays shipping your order.

US Orders

Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at revher@revolutionher.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at revher@revolutionher.com.

Damages and issues
Please inspect your order upon receipt and contact us immediately if something is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for event ticket purchases, however in some cases, we can transfer event tickets if applicable. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on event tickets, memberships, sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.